Anthem was the target of a very sophisticated external cyber attack. Based on what we know now, there is no evidence that credit card or medical information were targeted or compromised.
Anthem has since announced that it enlisted the help of cyber security firm Mandiant—who recently handled high-profile cyber attacks for Sony Pictures Entertainment and JP Morgan Chase & Co.—to work on identifying the vulnerabilities in its system that led to the breach.
Anthem is not calling or sending emails to members regarding the cyber-attack and is not asking for credit card information or social security numbers.
Anthem also announced it would contact all affected individuals. Notification will primarily occur through mail. Email may also be used for certain aspects of notification. In addition, Anthem has set up a toll-free number for current and former members to call with any questions at 877-263-7995, and there is also a dedicated website with information here: www.AnthemFacts.com.