Blue Cross Blue Shield Association Announces New Identity Protection Services For Customers Nationwide

Blue Cross Blue Shield Association (BCBSA) announced that all Blue Cross and Blue Shield (BCBS) companies will make identity protection services available to their customers nationwide beginning on or before January 1, 2016.  The new services will provide heightened safeguards in the event of fraudulent use of personal and financial information for the millions of Americans that BCBS companies serve.

The new offering will be made available on an opt-in basis to all eligible* members for as long as they have a Blue Cross and Blue Shield health insurance policy in effect.  The services will be administered by leading identity protection companies and include:

  • Credit monitoring: Monitors for activity that may affect a member’s credit.
  • Fraud detection: Identifies potentially fraudulent use of a member’s identity or credit.
  • Fraud resolution support: Assists members in addressing issues that arise in relation to credit monitoring and fraud detection.

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BCBSA in Pennsylvania

Capital BlueCross and BCBSA are working together to offer identity protection services to all eligible members on an opt-in basis on January 1, 2016.

Highmark Blue Shield plans to offer these services effective Jan.1,2016, but it has not yet been determinedwhich
vendor will provide these services. That decision will be made in the next several months.


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The information provided is for informational purposes only and does not constitute legal advice. The information above contains only a summary of the applicable legal provisions and does not purport to cover every aspect of any particular law, regulation or requirement. Depending on the specific facts of any situation, there may be additional or different requirements. This is to be used only as a guide and not as a definitive description of your compliance obligations.