Capital BlueCross: New Explanation of Benefits (EOB)

Capital BlueCross is redesigning their EOB letters to be a more simplistic design.  Some of the changes include:

  • one envelope for all visits in a 14 calendar-day period
  • no confusing insurance language
  • who paid what, what is still owed (and by whom)
  • an easy-to-read layout with additional resources.

Click here to check out one of the mock-ups of their new EOBs.

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The information provided is for informational purposes only and does not constitute legal advice. The information above contains only a summary of the applicable legal provisions and does not purport to cover every aspect of any particular law, regulation or requirement. Depending on the specific facts of any situation, there may be additional or different requirements. This is to be used only as a guide and not as a definitive description of your compliance obligations.