Capital BlueCross: Change to Paper Claim Processing

Capital BlueCross has contracted with Smart Data Solutions, Inc. to receive and process paper claims.

  • The medical paper claims submission address will be updated on the back of member ID cards, commercial group and individual member certificates of coverage, and impacted forms, letters and manuals.
  • The address change does not apply to Dental, Vision, Drug, PDP, SeniorBlue PPO and SeniorBlue HMO products.
  • This change is transparent to members therefore; no member communications will be issued.  During the transition, the CBC PO Boxes will remain open through 2015, targeted to close on December 31, 2015. During this transitional period, paper claims received at CBC will be forwarded to SmartData Solutions for processing.


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The information provided is for informational purposes only and does not constitute legal advice. The information above contains only a summary of the applicable legal provisions and does not purport to cover every aspect of any particular law, regulation or requirement. Depending on the specific facts of any situation, there may be additional or different requirements. This is to be used only as a guide and not as a definitive description of your compliance obligations.